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Child Protection Policy
Kids in Control Complaints Procedure


The Board of Directors of Kids in Control has nominated Mary Mullan as the company Complaints Officer. Mary Mullan can be contacted at the following address:


2 Mulberry Park
Twinbrook
Dunmurry
BT17 0DJ
Tel: 028 90 291333
email: welfare@kicproject.co.uk


The Complaints Officer will receive complaints about any aspect of Kids in Control operations that is of concern to an employee, volunteer, participant or parent of participant. All complaints will be recorded and presented to the Kids in Control Management Committee, at which point a decision will be made about the referral of the complaint to Kids in Control Board of Directors or an appropriate outside agency. There will be strict confidentiality within this protocol.


 
 



 

 

 

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